Retail Resources

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      Turns out, the devil power is in the details. 

       

      Transaction Processing for Retailers

      Retailers need to manage every aspect of an order. With Deck Commerce, you can trigger and monitor actions during processing including payment, SMS notifications, emails, financials, tax, loyalty programs & fulfillment updates.

      Benefits

      Curate the best experience throughout the entire order lifecycle.

      • Coordinate all order processing functions with one central system

      • Seamless integrations with third-party applications to enhance and expand current technology stack

      • View real-time order status

      • Informed customers = happy customers

      • Automate refunds & credits for canceled items

      • Easily adapt order processing strategy 

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      Features

      Manage all the data and details that come with an order.

      • API-based framework

      • Full-service customer service portal

      • Complex payment capture

      • Automated or manual refunds, credits, & chargebacks

      • Recapture on payment failure

      • Advanced order review (personalized/custom products, fraud)

      • Over 50+ prebuilt integrations & 30+ APIs

      • Trigger Customer communications, Email integrations, Payment, Loyalty, Tax, Delivery tracking & more!

      Transaction Processing
      Request a Demo

      0%

      of shoppers want real-time visibility into the status of their orders. - Retail TouchPoints

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      of consumers consider the post-purchase process the most memorable brand experience. - Convey

      Ecommerce

      Do you optimize the DTC experience beyond the "buy" button?

      Brands historically put more focus on the front-end experience, forgetting the back-end of the order lifecycle.

      With Deck Commerce, our agile platform enables brands to curate the exact experience they aim for including order review, payment capture timing, customer notifications, triggers, and more!

      Final Mile Delivery

      Do your customers know where their order is in the fulfillment process?

      With Deck Commerce, brands (and customers) can access real-time visibility into where an order is in the fulfillment process.

      Make sure your customers have what they need, when they need it—like order status, shipment notifications, self-service returns, SMS notifications, and more!

      Shopping Bags

      Need an "agnostic" system to sync with the ones you already love?

      No problem!

      With Deck Commerce, we have prebuilt integrations with the major commerce platforms, and our API-based framework ensures you can get the data you need to curate the best experience for your customers.

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      "Working with Deck commerce has been great. The integration with Salesforce is strong and their customer support is top notch." 

       

      Jennifer Stanley
      Director of Ecommerce

       

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      Learn More About Transaction Processing

       

      Manage Customer Experiences Beyond the Buy Button

       

      Control All the Data and Details of an Order

      Chat with an order management expert and learn how to curate the best customer experience.

       

      Request a Demo