Resources

Insights and information for your omnichannel commerce operations.

Interactive Scorecard: How Complex Are Your Commerce Operations?

Data Sheet
Retail is not one size fits all. So how do brands know the best way to manage the order lifecycle effectively without completely overhauling their technology stack? Download the interactive scorecard to learn how complex your D2C operations are and what technology you need to scale.
Download Now

Reducing the Risk of Replatforming for Omnichannel

Whitepaper
Today retailers face three major objectives: increasing revenue growth, improving site performance and improving their ability to innovate. Replatforming their website offers a potential solution, but it also introduces challenges of its own. This free download gives an overview of options, risks, and benefits of different platforming strategies.
Download Now

Checklist: Commerce & Order Management System (OMS) Requirements

Data Sheet
Selecting and implementing software can be a cumbersome endeavor— but outlining and understanding all of your business requirements is the most sure-fire way to ensure a smooth implementation.
Download Now

Differentiated Experiences: The Secret to Competing with Amazon

Whitepaper
Competition in retail is fierce. Ecommerce giants are leading the way with aggressive service levels that leave everyone else scrambling to keep up. But branded ecommerce and brick-and-mortar retailers have something else to offer: differentiated experiences.
Download Now

Choosing the Right Order Management System for Omnichannel Retail

Whitepaper
Learn how to choose the right order management solution for omnichannel commerce.
Download Now

Minutes to Seconds: How Chinese Laundry Cut Order Processing Time in Half

Customer Success Story
Footwear retailer Chinese Laundry realized early on that having a platform that could handle its growing ecommerce site and provide high-quality customer satisfaction was crucial. To meet these goals, Chinese Laundry partnered with Deck Commerce.
Download Now

Countering the Amazon Effect: How to Win at Omnichannel Customer Service

Whitepaper
Customer service expectations are increasing along with the number of channels customers can buy products—but how do you deliver on both? This whitepaper will explore the Amazon effect, introduce the customer service challenges retailers encounter as they attempt to expand their channels, and explain how an order management system (OMS) can help.
Download Now

Distributed Order Management Overview

Data Sheet
A one page overview of the Deck Commerce Distributed Order Management Solution
Download Now

Reducing the Risk of Replatforming for Omnichannel

Today retailers face three major objectives: increasing revenue growth, improving site performance and improving their ability to innovate. Replatforming their website offers a potential solution, but it also introduces challenges of its own. This free download gives an overview of options, risks, and benefits of different platforming strategies.
Download Now

Differentiated Experiences: The Secret to Competing with Amazon

Competition in retail is fierce. Ecommerce giants are leading the way with aggressive service levels that leave everyone else scrambling to keep up. But branded ecommerce and brick-and-mortar retailers have something else to offer: differentiated experiences.
Download Now

Countering the Amazon Effect: How to Win at Omnichannel Customer Service

Customer service expectations are increasing along with the number of channels customers can buy products—but how do you deliver on both? This whitepaper will explore the Amazon effect, introduce the customer service challenges retailers encounter as they attempt to expand their channels, and explain how an order management system (OMS) can help.
Download Now

Choosing the Right Order Management System for Omnichannel Retail

Learn how to choose the right order management solution for omnichannel commerce.
Download Now

Minutes to Seconds: How Chinese Laundry Cut Order Processing Time in Half

Footwear retailer Chinese Laundry realized early on that having a platform that could handle its growing ecommerce site and provide high-quality customer satisfaction was crucial. To meet these goals, Chinese Laundry partnered with Deck Commerce.
Download Now

Interactive Scorecard: How Complex Are Your Commerce Operations?

Retail is not one size fits all. So how do brands know the best way to manage the order lifecycle effectively without completely overhauling their technology stack? Download the interactive scorecard to learn how complex your D2C operations are and what technology you need to scale.
Download Now

Checklist: Commerce & Order Management System (OMS) Requirements

Selecting and implementing software can be a cumbersome endeavor— but outlining and understanding all of your business requirements is the most sure-fire way to ensure a smooth implementation.
Download Now

Distributed Order Management Overview

A one page overview of the Deck Commerce Distributed Order Management Solution
Download Now