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      About Us


      Our Story

      In 1998, as online shopping was becoming mainstream, Chris Deck started Deck Internet Solutions to help merchants develop and activate eCommerce strategies. During this pioneering time period, the challenges of delivering a great consumer shopping experience after the buy button, from order fulfillment to delivery to returns, became clear and increasingly complicated.

      Like most visionaries and entrepreneurs, Chris and his team saw the ever-growing opportunity and market need to streamline order management for brands and retailers by leveraging technology.

      And in 2015, the team launched Deck Commerce as the market’s first cloud-based OMS focused on post-order-placement, direct-to-consumer shopping experiences.

      Enter Deck Commerce OMS

      NEW blog images 600 x 314 (11)


      Delivered as a SaaS solution, the business model is predictable and aligned with the customer’s success, resulting in great financial value. The modern, API-first architecture is engineered for speed-to-market, scalability, and flexibility.

      Deck Commerce has built off these cornerstone strategies and is now the market’s leading OMS for omni-channel commerce. Recognized by Gartner and Forrester, Deck Commerce powers some of the world’s largest brands, such as New Balance, Yankee Candle, Build-a-Bear, The Honest Company, and more.


      To help merchants sell more by simplifying order management.



      Our vision is to enable retailers to turn any customer into their best customer. 



      Focus on Our Customers

      We obsess about our customers' success.

      We Can Do It, Together

      Teamwork makes the dream work.



      Persistent, iterative improvement.

      Act with


      Always follow the golden rule. 

      Our People

      Not only do we deliver top-tier technology, but we also have some of the best minds in ecommerce and technology on our teams. We take pride in the fact that our customers tell us that working with us is “different” than other technology companies.


      "We actually feel like we are an important customer, and you don't look at us like we have three eyes when we have a complex need.” - Deck Commerce Customer


      Our company culture is critically important. Rooted in our core values, our overall environment is fun, supportive, and professional. We are business casual with a flair of “techie.” We build strong teams through volunteering in our local communities, rallying outside the office at Cardinal games, celebrating the launch of new customers, and virtually connecting through online games. When we asked our teammates to describe what they love about working at Deck Commerce, overwhelmingly the answer was "the people". 

      Our Commitment to Inclusion

      Diversity and inclusion are at the core of Deck Commerce’s values. We believe that when people feel respected and valued, they can be more innovative and successful in the workplace. The more diversity we have on our team, the more unique perspectives we receive to create the best order management system on the market. We also believe in supporting organizations that promote diversity and inclusion efforts in the broader technology space including Black Girls Code and Teens Exploring Technology.

      While we have more work to do to advance diversity and inclusion, we’re committed to moving our company—and the retail technology industry—forward in this area.


      We're avid coffee drinkers

      70% of us drink coffee in the morning with only 8% drinking tea. 


      We love weekends

      86% of us love to spend our weekends with our family and friends.


      We're beach people

      52% of us prefer vacationing at the beach over the mountains. 

      Fun Facts about Our Team

      Not only are we order management experts, but we're pretty interesting people too. 

      I've been on an African safari.
      I was rejected from a Nickelodeon reality talent show.
      I am a published author on Amazon.
      I am related to the Queen.
      I was a figure skater.
      I traveled the country riding and racing dirt bikes.
      I've been struck by lightning.
      I once took a shot of Jagermeister from Vanilla Ice.
      I raise chickens at my house.

      Interested in Joining the Team?

      Check out all our available jobs and learn more about why our team loves working at Deck Commerce.


      See Job Openings 


      Deck Commerce Leadership Team


      Chris Deck

      Founder & CEO
      doug smith

      Doug Smith

      Chief Technology Officer

      Logan Killian

      Chief Financial Officer
      Jackie Breen Headshots

      Jackie Breen

      Chief Strategy Officer

      Zulfiqar Ahmad

      Chief Customer Officer

      Why retailers choose Deck Commerce 


      See How We're Different   See Customers

      Manage Customer Experiences Beyond the Buy Button

      Select an icon below to explore Deck Commerce product functionality.