About Us

 

Our Story

In 1998, at the height of the ecommerce boom, Chris Deck started Deck Internet Solutions to help retailers launch their ecommerce platforms. As one of the “in-the-trenches" vendors for retailers, the team saw firsthand the challenges direct-to-consumer retailers faced. And many of the nuances and complicated processes began after the buy button—from order capture to fulfillment and delivery.

Like most visionaries and entrepreneurs, Chris and his team saw the ever-growing opportunity to streamline and simplify order management for their retailers.

Enter Deck Commerce OMS

In 2015, Deck Internet Solutions shifted its focus to creating a cloud-based order management system (OMS) to manage and optimize the entire order lifecycle—from storefront to front door— enabling retailers to curate seamless customer experiences.

NEW blog images 600 x 314 (11)

 

Chris and his engineering team built a software-as-a-service (Saas) platform to serve as the hub for managing orders across all shopping channels and distribution networks. Knowing the importance of being “system agnostic” Deck Commerce has an API-based integration framework and configuration controls, which enables retailers to quickly connect systems and support unique shopping experiences.

Deck Commerce is now a venture-backed leading order management system for omnichannel commerce, powering some of the most agile brands, such as New Balance, Build-A-Bear, FILA, Saje Natural Wellness, The Honest Company, and more. Technology is just one part of the ambition to enable retailers to turn any customer into their best customer.

Mission

We are on a mission to provide the industry's best direct-to-consumer order management system. 

 

Vision

Our vision is to enable retailers to turn any customer into their best customer. 

 

Values

Teamwork 

Together we are better.

Attitude

Attitude determines altitude.

Integrity

Do the right thing.

Respect

Follow the golden rule. 

Our People

Not only do we deliver top-tier technology, but we also have some of the best minds in ecommerce and technology on our teams. We take pride in the fact that our customers tell us that working with us is “different” than other technology companies.

 

"We actually feel like we are an important customer, and you don't look at us like we have three eyes when we have a complex need.” - Deck Commerce Customer

 

Our company culture is critically important. Rooted in our core values, our overall environment is fun, supportive, and professional. We are business casual with a flair of “techie.” We build strong teams through volunteering in our local communities, rallying outside the office at Cardinal games, celebrating the launch of new customers, and virtually connecting through online games. When we asked our teammates to describe what they love about working at Deck Commerce, overwhelmingly the answer was "the people". 

57

We're avid coffee drinkers

70% of us drink coffee in the morning with only 8% drinking tea. 

59

We love weekends

86% of us love to spend our weekends with our family and friends.

58

We're beach people

52% of us prefer vacationing at the beach over the mountains. 

Fun Facts about Our Team

Not only are we order management experts, but we're pretty interesting people too. 

I've been on an African safari.
I was rejected from a Nickelodeon reality talent show.
I am a published author on Amazon.
I am related to the Queen.
I was a figure skater.
I traveled the country riding and racing dirt bikes.
I've been struck by lightning.
I once took a shot of Jagermeister from Vanilla Ice.
I raise chickens at my house.

Interested in Joining the Team?

Check out all our available jobs and learn more about why our team loves working at Deck Commerce.

 

See Job Openings 

The

Deck Commerce Leadership Team

chris deck

Chris Deck

Founder & CEO
doug smith

Doug Smith

Chief Technology Officer
craig dooley

Craig Dooley

VP, Delivery Services
Breen

Jackie Breen

VP, Sales & Success
 

Why retailers choose Deck Commerce 

 

See How We're Different   See Customers

Manage Customer Experiences Beyond the Buy Button

Select an icon below to explore Deck Commerce product functionality.