Extend your customer experience

beyond the storefront.

Shopify + Deck Commerce (350 x 50px) (2)

 

Shopify Order Management Software

 

orange check new Increase sales volume without increasing headcount

orange check new Scale & grow omnichannel, multichannel, & global revenue

See it in Action
Trusted by Global DTC Brands
New Balance Customer Logos for Website (2) FILA Pharmaca Newell Klipsch

Spend more time on your customers & less time managing orders.

Inventory Management

Real-time, cross-channel control to optimize inventory turnover, prevent oversells, and cash in on preorders and backorders.

Order

Orchestration

Automate item, order, & transaction workflows for almost any business scenario using prebuilt flows for retail growth.

Transaction Processing

Connect to the technology you already use to efficiently trigger payments, customer notifications, & tracking throughout the entire order lifecycle.

Smart Fulfillment Routing

Automate fulfillment logic & advanced routing rules (capacity, priority, proximity, split ships) for the highest margins & best customer experience.

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pharmaca logo

We've been able to save on headcount in Customer Service, Accounting, & IT while increasing sales volume.

 

Laura Coblentz
VP Marketing & Ecommerce

 

Get the case study

 

 

Flawless customer experience throughout the entire order lifecycle

You’ve nailed the shopping experience on your storefront. Now it’s time to wow your customers after they click checkout with seamless processes for fulfillment, tracking, returns, cancellations, and everything in between.

Keep your customers (and your customer service team) updated through every step of the order process without manual intervention from your team.

Get the CX Checklist

Shopify CX
 

Automatically process 98% of orders

Spend less time on tedious tasks — like updating inventory, fulfillment, and managing returns — so you can spend more time on your customers. Process up to 98% of your orders automatically, using smart rules to get you the highest margins and a reliable customer experience for every order.

Now your team can focus on global, multi-channel, and high-volume growth at scale. Something a lite solution just can’t do.

See it in Action

OO&F
 

Give your customers everything they expect for an easy shopping experience

Stay up to date with new consumer habits with features that automatically deploy like new payment types, delivery updates, and convenient omnichannel options. You'll always have everything you need to meet consumer expectations -- without the legwork.

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happy customer icon

New Balance Logo

We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce.
 
VP IT
New Balance

 

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What type of retailers need a Shopify OMS?

  • Focused on growing sales volume, omnichannel, multi-channel, or globally

  • Using multiple fulfillment centers, drop shippers, 3PLs, or warehouses

  • Processing 100K+ orders a year

  • Using manual or time-intensive processes to manage inventory, transactions, or fulfillment, ultimately preventing you from growth

  • Continually innovating to keep your customer experience competitive

If you're a high-volume retailer looking to optimize your order management, check out our app on the Shopify store or reach out to see Deck Commerce in action.  

See Deck Commerce in Action