Distributed Order Management
Simplify the management of customer orders across multiple sales channels and fulfillment locations
Deck Commerce is a distributed order management solution that powers omni-channel operations. Learn more about the key features that power top retailers around the globe.
Process and coordinate orders placed from multiple selling channels and shipped across a distributed fulfillment network
- Real-Time Order Aggregation & Processing
- Fulfillment Routing, Split Shipments
- Back-Orders and Pre-Orders
Manage and streamline the requirements for processing an order related to payment, tax, fraud, and customer updates.
- Advanced/Delayed Capture, Tokenization, Gift Cards
- Order Reviews (Fraud, Personalization, etc.)
- Transaction Emails, Real-Time Web Services
Gain enterprise-level visibility of disconnected inventory data to optimize sellability, fulfillment operations, and inventory turns across channels.
- Inventory Aggregation and Allocations
- Available to Sell, Safety Stock
- Inventory Feed and Syndication
Leverage brick-and-mortar as distribution centers to fulfill online orders and drive visitors to stores for better service and shopping experiences.
- Buy Online, Pick-Up or Return in Store
- Reserve Online, Buy in Store
- Ship from Store, Ship to Store
Customer Service Tools
Provide superior service by gaining a complete picture of the customer and leveraging tools optimized for omni-channel shopping.
- Exception Management, Alerting
- Appeasements, Modifications
- Returns Automation, Reverse Logistics
- Multi-Site, Multi-Currency, Multi-Lingual