Resources directory

A framework of the order experience lifecycle showing customer experience in the middle with reach, convert, deliver, and delight as steps

The Order Experience Lifecycle: The Key to Growth for Retailers and Brands

Every brand wants more revenue, stronger margins, and loyal customers who come back again and again. The fastest way to get there is not by fixing isolated parts of the business but by connecting the entire order experience into one continuous journey.

Composable Commerce vs. Headless: What They Mean in Retail

Composable commerce and headless commerce each represent a distinct approach to building and managing online ...

The Order Life Cycle in 8 Steps

man typing on computer trying to solve for order fulfillment

2024 Guide to eCommerce Order Fulfillment

For eCommerce businesses, profitability revolves around customer service and customer satisfaction. Satisfied customers ...

Inventory management being conducted in a warehouse from an iPad.

How to Achieve Better End-to-End Inventory Visibility

Stockouts and backorders are revenue-killers. When customers are ready to buy, and you can’t complete the sale, you ...

Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their ...

4 Opportunities to Drive Traffic to Your Website In Lieu of a Marketplace

While many successful brands sell their products via marketplaces like Amazon and Walmart, it's likely they're also ...

Know What You Need in the Age of Omnichannel

Providing a seamless omnichannel experience to customers is now a necessity. Customers expect convenience, flexibility ...

4 Must-Have Capabilities for Successful Omnichannel Order Management

Today’s customer wants a seamless experience across all channels. Whether shopping online and picking up in-store or ...

How to Streamline Return-&-Exchange Management Successfully

Returns and exchanges can be a nuisance for both customers and retailers, but they're a crucial aspect of operating a ...

3 Ways to Compete in the Age of Amazon

As a threat, the massive market share and retail dominance of Amazon.com probably beats the hit Marvel "Avengers: The ...

How to Boost Online Retailer Brand Loyalty

Everyday, advertisements, commercials, promotions, discounts and sales bombard people. In a digital world made up of ...

3 Barriers to Building Your Own Order Management Solution

If your retail business has unique software needs for niche functions, it might seem like you should develop in-house ...

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