Helping eCommerce & omnichannel leaders grow revenue
Drive more sales and loyalty with an order experience engine built for growth.
what is deck commerce?
One platform, every order, from cart to customer
Deck Commerce is the order management platform trusted by leading ecommerce and omnichannel teams to launch new channels, improve conversions, and drive lifetime value with better delivery promises and post-purchase experiences. Our platform helps create amazing customer experiences, anywhere they choose to shop.
Solving what slows you down
High pre-fulfillment cancellation rates
Lost revenue and customer trust often stem from overselling or inaccurate inventory data across systems. Deck Commerce keeps inventory and order data in sync in real time, reducing cancellations and improving fulfillment reliability.
Delays launching new channels or initiatives
Slow system integrations drag down time-to-market, stalling growth and innovation. Deck Commerce removes integration barriers, so your team can quickly launch new marketplaces, regions, and fulfillment partners without custom development.
Disjointed omnichannel operations
Disconnected systems lead to fragmented customer experiences across stores, online, and marketplaces. Deck Commerce unifies orders, inventory, and fulfillment workflows into a single system, delivering consistent experiences everywhere customers shop.
Lack of real-time order visibility for customer teams
Without real-time order updates, customer service teams face high ticket volumes and slower resolutions. Deck Commerce gives customer-facing teams real-time visibility into order and fulfillment status, reducing “Where is my order?” inquiries and improving service speed.
Why Deck Commerce?
Deck Commerce is purpose-built for omnichannel DTC brands. Its modular architecture and 75+ plug-and-play integrations reduce complexity and enable faster time-to-value. We also take a partnership approach to our customer relationships, taking you from inception through implementation and sticking by your side as your business evolves and grows.
Deck Commerce is fully modular, which means you only need to implement the aspects of the platform that you need – such as Order Center, Fulfillment Center, or Store Center – when you need them. This lets you scale gradually and intentionally, without disrupting your current workflows or overcommitting resources.
Most brands go live in weeks, not months, thanks to prebuilt integrations, best-practice workflows, and expert onboarding support. Launch timelines vary based on your systems and scope.
Yes. Deck connects with ERPs, eCommerce platforms, 3PLs, POS systems, and more. With an API-first design and a growing library of prebuilt connectors, integration is fast and flexible.
Deck Commerce is ideal for mid-market to enterprise DTC brands, especially those handling high order volumes and operating across multiple channels or regions. You don’t need to be a large enterprise, just one ready to scale smartly.
Deck Commerce takes a partnership approach. We’re with you from inception through implementation and continue to support you as your business grows and changes. Whether you're launching new programs or entering new markets, we help ensure your OMS evolves with your goals.
