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Every interaction leaves a footprint of your brand.
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Prevent customer frustration by telling your customers what products you have available for purchase —whether online or in the store.
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Increase order size and customer lifetime value through omni-powered fulfillment.
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Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.
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Reduce friction in your reverse logistics experience and make returns a breeze with a customer-initiated process.
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Are returns an ongoing "manual" struggle for customer service?
With Deck Commerce, you can automate returns workflows to reduce the time your team spends updating payment, inventory, and customer communication— giving your customers a reliable experience every time.
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Looking to implement BOPIS, BORIS, or Ship-from-Store?
You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY."
Feel confident you're implementing a scalable solution both your internal teams and customers will love.
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Have headaches dropshipping for a third-party retailer?
With Deck Commerce, brands can leverage smart routing workflows that:
• Increase fulfillment margins
• Centralize all orders
• Automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)
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Dropping a new shoe and want to leverage preorders?
With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.
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Looking to offer custom shoes?
Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow—giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order).
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Expanding into new global markets?
With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally.
NATIVE SHOES SAVES
1,700 HOURS A YEAR BY AUTOMATING RETURNS
While maintaining the same number of staff, they have increased service levels with contacts-per-customer, respond times, and first-call resolution – achieving goals that were a challenge before
implementing Deck Commerce.
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Unmatched Expertise
We’ve helped footwear brands optimize their ecommerce operations for over 20 years—with tried-and-true capabilities built into our product.
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Comprehensive Native Capabilities
Rather than customize to demise, our out-of-the box SaaS product covers footwear order management from start to finish.
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Extensible Platform
Deck Commerce is both front and back-end system agnostic with 50+ prebuilt integrations—making it easy to swap, add, or remove any tech as your brand grows.
"We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce."
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