Stay One Step Ahead of the Competition

with an OMS Footwear Brands Love

footwear header image
Trusted by Industry-Leading DTC Brands
New Balance toms logo (1) FILA native shoes mizuno Ardene
 

 

 

Every interaction leaves a footprint of your brand.

  • Prevent customer frustration by telling your customers what products you have available for purchase —whether online or in the store.

  • Increase order size and customer lifetime value through omni-powered fulfillment.

  • Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.

  • Reduce friction in your reverse logistics experience and make returns a breeze with a customer-initiated process.

icons for website (18)
Request a Demo

0%

Annual projected footwear market growth 2024-2028 - Statista

0%

footwear return rate (3x higher than general ecommerce) - Inbound Logistics

0%

DTC ecommerce growth in the last year. - eMarketer

0%

jump in web traffic for top DTC footwear sites.

 

How an OMS Creates More "Happy Paths" for Footwear Retailers

Refund orange

Are returns an ongoing "manual" struggle for customer service?

With Deck Commerce, you can automate returns workflows to reduce the time your team spends updating payment, inventory, and customer communication— giving your customers a reliable experience every time.

Ship from Store-1

Looking to implement BOPIS, BORIS, or Ship-from-Store?

You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY."

Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Dropshipping_blue

Have headaches dropshipping for a third-party retailer?

With Deck Commerce, brands can leverage smart routing workflows that:

 • Increase fulfillment margins

 • Centralize all orders

 • Automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

Preorder

Dropping a new shoe and want to leverage preorders?

With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Gift Card

Looking to offer custom shoes?

Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow—giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order). 

Location Map

Expanding into new global markets?

With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally. 

NATIVE SHOES SAVES
1,700 HOURS A YEAR BY AUTOMATING RETURNS

While maintaining the same number of staff, they have increased service levels with contacts-per-customer, respond times, and first-call resolution – achieving goals that were a challenge before
implementing Deck Commerce.

Get the Case Study

LinkedIn Image & Social Preview Template 1200 x 628 px (2)

 

 

The Footwear Market is Hitting a Stride.

Despite factors outside of their control these past few years, the footwear industry continues to grow at a steady pace—in a large part due to the industry’s ability to innovate and lean more heavily into the direct-to-consumer space. Many traditional wholesalers started investing in their DTC channels (like Nike, Adidas, Under Armour, Crocs) to have more control over their brand and customer experiences. And it's paid off.

In the US, DTC ecommerce sales grew over 45% in the last year, and they aren’t predicted to slow down any time soon. Forrester believes that brands in the apparel space (including footwear) could see more than half of their revenue come through their own channels (mainly ecommerce).

To be successful at direct-to-consumer commerce, brands need the right technology in place to create those coveted customer experiences.

Ultimate Omnichannel Scorecard

Learn the best ways to manage the order lifecycle effectively without completely overhauling your technology stack.

Download Spreadsheet

website images - Free Downloads (13)

 

 

Why an OMS is Critical for Footwear Brands

With shoe sales on the rise and consumer expectations becoming more complex, it’s important for footwear brands to hit the ground running with a built-for-purpose order management system that’s agile enough to tackle any new opportunity that comes their way.   

At Deck Commerce, order management isn’t just something we do, it’s all we do. We’ve been helping footwear brands conquer the ecommerce world for over 20 years. That experience taught us what order management capabilities footwear brands need to put their best foot forward and turn every customer into their best customer.   

Request a Demo
 

Popular Integrations for Footwear Brands

Shopify

SFCC

Adobe Commerce

Integration Partner Logos for Website (2)

Integration Partner Logos for Website (1)

convey

yotpo

Avalara

afterpay

CyberSource

Clutch

View all integrations

Why Shoe Companies are Choosing Deck Commerce 

 

icons for website

Unmatched Expertise

We’ve helped footwear brands optimize their ecommerce operations for over 20 years—with tried-and-true capabilities built into our product. 

icons for website (1)

Comprehensive Native Capabilities

Rather than customize to demise, our out-of-the box SaaS product covers footwear order management from start to finish.

icons for website (2)

Extensible Platform

Deck Commerce is both front and back-end system agnostic with 50+ prebuilt integrations—making it easy to swap, add, or remove any tech as your brand grows.

New Balance Logo

"We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce."

 

See Deck Commerce's Order Management System

Get in Touch with Our Sales Team

Get a Demo
Website Headers (1)-1

What type of order management system is right for you?

Learn the best ways to manage the order lifecycle effectively without completely overhauling your technology stack.

Download Spreadsheet

Options for OMS Graphic

 

Ready to upgrade your order management process?

A member of our team would love to schedule a no strings attached intro call to discuss if Deck Commerce is the right fit for your business.

 

Yes, I want to speak to an expert