Industry expertise

The order management system for apparel brands

Fashion your ideal customer experience

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Fashion and apparel brands powered by Deck Commerce

Right size your order management processes

Prevent customer frustration by telling your customers what products you have available for purchase, whether online or in the store.
Increase order size and customer lifetime value through omni-powered fulfillment.
Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.
Reduce friction in your reverse logistics experience and make returns a breeze with a customer-initiated process.

Why an OMS is critical for apparel brands

With ecommerce sales on the rise and consumer expectations becoming more complex, it’s important for fashion brands to leverage a built-for-purpose order management system. One that’s agile enough to surprise and delight any potential customer that comes their way.

2.53%

projected apparel industry growth between 2025 and 2030

$1.6T

projected global apparel revenue by 2030

Order management is more than an #OOTD

For many people what they wear becomes an extension of who they are. So apparel companies have the opportunity to integrate their brand into a meaningful place in their customers’ hearts. But, give them a poor shopping experience—and chances are they’ll look elsewhere.

That’s why so many retailers have started heavily focusing on their direct-to-consumer channels, where they are inherently “closer” to their customers and have more control of the experience. In fact, Forrester believes that brands in the apparel space could see more than half of their revenue come through their own channels (mainly ecommerce).

To be successful at direct-to-consumer commerce, brands need the right technology in place to curate a coveted customer experience.

That’s where we come in.

Are returns an ongoing "manual" struggle for customer service? With Deck Commerce, you can automate returns workflows to reduce the time your team spends updating payment, inventory, and customer communication, giving your customers a reliable experience every time.

Looking to implement BOPIS, BORIS, or Ship-from-Store? You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY." Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Have headaches dropshipping for a third-party retailer? With Deck Commerce, brands can leverage smart routing workflows that increase fulfillment margins, centralize all orders, and automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

Dropping a new style and want to leverage preorders? With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Looking to offer custom items? Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow, giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order).

Expanding into new global markets? With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally.

How an OMS creates more "Happy Paths" for apparel brands

Why apparel companies are choosing Deck Commerce

Unmatched expertise

We’ve helped footwear brands optimize their ecommerce operations for over 20 years, with tried-and-true capabilities built into our product.

Comprehensive native capabilities

Rather than customize to demise, our out-of-the box SaaS product covers footwear order management from start to finish.

Extensible platform

Deck Commerce is both front and back-end system agnostic with 75+ prebuilt integrations, making it easy to swap, add, or remove any tech as your brand grows.

Satisfy both in-store and online shoppers by becoming an omnichannel retailer today!

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