Industry expertise

The order management system for outdoor recreation brands

Turn your customer experience into a great adventure.

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Outdoor recreation brands powered by Deck Commerce

Order management processes in the wild

Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.
Get access to cross-channel inventory visibility and never lose a sale to inventory issues again.
Increase order size and customer lifetime value through omni-channel fulfillment.
Offer advanced customer experiences such as subscription services, product registrations, warranties, and digital and physical gift cards.

Why an OMS is critical for outdoor recreation brands

Companies with brand strength, robust direct-to-consumer (DTC) capabilities, and efficient supply chains are poised to capture valuable revenue opportunities in outdoor recreation. That's why it’s important for brands to have a built-for-purpose order management system that’s agile enough to tackle any new opportunity that comes their way.

$178B

projected revenue by 2028

74%

of outdoor shoppers make another purchase in the first 6 months

Outdoor recreation is summiting the DTC market

The outdoor recreation market has seen massive growth in recent years, with more than 6x the online sales volume compared to earlier in the decade. Shoppers have embraced creating the perfect outdoor space and taking short getaways to enjoy fresh air and nature. As a result, ecommerce sales have surged, and outdoor recreation brands must ensure their DTC strategies keep pace with customer expectations.

Today, the opportunity is to turn those first-time buyers into loyal, repeat customers. According to Amazon Ads, 74% of outdoor recreation shoppers will make another purchase within six months, making it essential for brands to build lasting relationships.

To succeed in direct-to-consumer commerce, brands need the right technology in place to deliver those memorable customer experiences.

That is where we come in.

Are returns an ongoing "manual" struggle for customer service? With Deck Commerce, you can automate returns workflows to reduce the time your team spends updating payment, inventory, and customer communication, giving your customers a reliable experience every time.

Looking to implement BOPIS, BORIS, or Ship-from-Store? You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY." Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Have headaches dropshipping for a third-party retailer? With Deck Commerce, brands can leverage smart routing workflows that increase fulfillment margins, centralize all orders, and automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

Dropping a new item and want to leverage preorders? With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Looking to offer custom products? Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow, giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order).

Expanding into new global markets? With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally.

How an OMS creates more "Happy Paths" for outdoor recreation retailers

Why outdoor recreation companies are choosing Deck Commerce

Unmatched expertise

We’ve helped footwear brands optimize their ecommerce operations for over 20 years, with tried-and-true capabilities built into our product.

Comprehensive native capabilities

Rather than customize to demise, our out-of-the box SaaS product covers footwear order management from start to finish.

Extensible platform

Deck Commerce is both front and back-end system agnostic with 75+ prebuilt integrations, making it easy to swap, add, or remove any tech as your brand grows.

Don't camp out with outdated technology. Optimize your DTC strategy today.

Get in touch with our team to see how we can help.

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