Industry expertise

The order management system for health and wellness brands

Take good care of your customers.

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Health and wellness brands powered by Deck Commerce

Enhance your order management processes

Offer advanced customer experiences such as subscriptions, digital products, and gift cards.
Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.
Prevent customer frustration by telling your customers what products you have available for purchase, whether online, in the store, or curbside.
Gain momentum and (line up revenue) for a new product launch by accepting preorders and displaying estimated delivery dates on your site.
Increase order size and customer lifetime value through omni-powered fulfillment.

Why an OMS is critical for health and wellness brands

When surveyed, more consumers stated they would be spending more on health and wellness in the coming year than less. That’s why it’s so important for brands to have a built-for-purpose order management system that’s agile enough to tackle any new opportunity that comes their way.

$1.5T

in global health & wellness market

165%

increase in venture capital spend on DTC health market

How DTC strategies are the right supplement for health & wellness brands

While not traditionally seen as a direct-to-consumer industry, health and wellness brands who want to continue to see increased growth realize that the future of their industry is meeting their customers where they are. Whether that is strolling down the drug store aisle or scrolling on their phone. Even industry giants like P&G and Unilever are investing in digitally native brands (I.e. Olly’s Nutrition) as they see the trends shifting more and more to DTC.

In the US, DTC ecommerce sales grew over 45% in the last year and they aren't predicted to slow down any time soon.

Health and wellness consumers want personalization and convenience. Many listen to influencers they trust before making a purchasing decision, and if the right influencer endorses your product, get ready for high volumes. McKinsey also suggests that over 30% of wellness sales will come from services (subscriptions, digital products etc.) moving forward.

To be successful at all the moving pieces of direct-to-consumer commerce, brands need the right technology in place to create those coveted customer experiences.

That’s where we come in.

Frustrating customers due to inaccurate inventory? With Deck Commerce brands have real-time, cross-channel inventory visibility. Additionally, you can display certain percentages of inventory to different channels, and leverage safety stock so your customers see exactly what is available where to prevent inventory headaches and customer frustration.

Looking to create seamless omnichannel experiences? You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY." Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Have headaches dropshipping for a third-party retailer? With Deck Commerce, brands can leverage smart routing workflows that increase fulfillment margins, centralize all orders, and automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

Releasing a new item and want to leverage preorders? With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Looking to offer custom products? Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow, giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order).

Expanding into new global markets? With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally.

How an OMS creates more "Happy Paths" for health and wellness retailers

Why health and wellness companies are choosing Deck Commerce

Unmatched expertise

We’ve helped footwear brands optimize their ecommerce operations for over 20 years, with tried-and-true capabilities built into our product.

Comprehensive native capabilities

Rather than customize to demise, our out-of-the box SaaS product covers footwear order management from start to finish.

Extensible platform

Deck Commerce is both front and back-end system agnostic with 75+ prebuilt integrations, making it easy to swap, add, or remove any tech as your brand grows.

Is it time to give your order management processes some much-needed self-care?

Get in touch with our team to see how we can help.

Request a demo