The Deck Commerce Blog (9)

A robust order management system (OMS) is essential to managing the complexity of today’s order fulfillment process.

If you are in the retail business, you know just how much things have changed. BOPIS, ROPIS, and BORIS are acronyms ...

Ecommerce is expected to exceed one trillion dollars in the U.S. for the first time ever. As the market continues to ...

For eCommerce businesses, profitability revolves around customer service and customer satisfaction. Satisfied customers ...

Order fulfillment software, also known as order management software (OMS), provides companies with structured support ...

We don’t have to tell you that the retail business is always evolving. Over the past few years, it’s been a whirlwind ...

Stockouts and backorders are revenue-killers. When customers are ready to buy, and you can’t complete the sale, you ...

More than half of online buyers said that the speed of delivery influenced their purchase decision. Stock-outs, ...

After reading part 1, if you’re feeling down about how your brand might have failed customers, don’t fret! There’s time ...

The company-wide goal is a seamless customer experience. Every team, from customer service reps to marketing executives ...

In retail today, it’s not enough to have great products and pricing. You’ve got to provide stellar customer service. ...

Also called retail fulfillment, “ship from store” is when a merchant packages and mails a customer’s order right from ...

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