6 Brands Creating Amazing Omnichannel Experiences
Omnichannel initiatives have been on retailer's “to-do” lists for years now, but with the recent pandemic, omnichannel ...
Customer Experience (3)
[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value
Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV ...
CEO Perspective: 2020 in the Rear View
2020 probably hasn’t made many people’s best-year-of-my-life list. This past year has been hard on both a personal and ...
[Guest Post] Fending Off Fraud When Offering BOPIS & Curbside Pickup
While buy online pick up in store (BOPIS) and its close relative, curbside pickup, are ideal fulfillment channels ...
6 Brilliant Ways Retailers are Connecting with Customers Right Now
Brands, whether selling direct to consumer or business to business, are seeing increased pressure on their supply chain.
Create an Omnichannel Retail Strategy with New Deck Commerce Features
To help retailers with a winning 2020 commerce strategy, we launched new order management features specifically for ...
How a Good Software Interface Can Make or Break Employee Adoption
When employees start utilizing new business software, it's imperative that the platform be intuitive, easy-to-use, and ...
3 Signs Retailers Need an Order Management System (OMS)
Future success depends on today's planning. And with the pace the retail market changes, you know future success ...
Know What You Need in the Age of Omnichannel
Providing a seamless omnichannel experience to customers is now a necessity. Customers expect convenience, flexibility ...
Order Management: Making Customer Service More Productive for Retailers
The phone is ringing off the hook, live chat is blowing up, and where did that pick-up-in-store order go? With all the ...
Automating Complex Order Flows for Commerce
Although the majority of standard ecommerce merchandising follows an easy, linear path from purchase through ...
How to Outperform Your Competition with an Order Management System (OMS)
Growing up, there is nothing more inspiring nor more aggravating than having an older brother – take riding bikes. ...
