Technology (2)

Order Management, D2C Commerce, Technology, Options for Order Management

Should Retailers Use an ERP as an Order Management System (OMS)?

The term order management has become more commonplace for retailers. With the acceleration of direct-to-consumer, many ...

Order Management, Technology

Enhancing Retail Efficiency: When to Use an OMS vs an ERP?

An OMS and an ERP are powerful tools that play distinct roles in streamlining and optimizing retail operations. But ...

Technology, Order Automation

Simplifying Retail Processes: The Cost-Saving Benefits of Retail Order Automation

Retail order processing has changed dramatically over the past 10 years, and today, the buzz is all about retail order ...

Order Management, Technology, Orchestration & Automation

What is Order Orchestration? Guide to Orchestrated Order Management

The continued labor shortage coupled with record-breaking ecommerce sales (projected increase of 18% YoY), is driving ...

Omnichannel, Customer Experience, Order Management, Technology, Return Management, Product, Fulfillment, Inventory Management, Orchestration & Automation

What is Distributed Order Management (DOM) & Why Do Retailers Need It?

As retailers see an increase in direct-to-consumer (D2C) sales, they're seeing new challenges that come with the ...

Order Management, D2C Commerce, Technology, Fulfillment, Orchestration & Automation

Why D2C Brands Need Distributed Order Management to Stay Profitable

In years past, brands have focused the majority (if not all) of their business on wholesale distribution. The ...

Customer Experience, D2C Commerce, Technology, Product, Fulfillment, Inventory Management, Customer Service, Transaction Processing, Orchestration & Automation

How an OMS Automates BOPIS and Curbside Pickup

Final mile order fulfillment isn’t cheap – averaging 53% of the total cost of shipping – especially for ...

Omnichannel, Customer Experience, Order Management, Technology, Customer Service

How an OMS Works with Your Storefront for the Best Customer Experience

To create an ideal customer experience, retailers need to look at the entire purchasing process—from browsing and ...

Omnichannel, Order Management, Technology, Fulfillment, marketplaces

Drop Shipping Fulfillment: What D2C Retailers Need to Know

More brands are dropshipping for third-party retailers—extending sales channels, but taking on more cost & ...

Omnichannel, Order Management, Technology, Options for Order Management

Options for Order Management Solutions

Your business is growing and evolving at a rapid rate. Or maybe you’re a reputable brand who is taking their ...

Strategy, Customer Experience, Order Management, D2C Commerce, Trends, Technology, Fulfillment

How an OMS Mitigates Cost & Frustration During Distribution Emergencies

A container ship gets stuck in a canal. A global pandemic shuts down “unessential” manufacturing facilities. A ...

Omnichannel, Customer Experience, Technology, Return Management

[Guest Post] How Omnichannel Returns Increase Customer Lifetime Value

Following a record-setting holiday sales (and returns!) season, we tapped our friends at Happy Returns to get their POV ...