Fashion your ideal customer experience

with an OMS Apparel brands love.

 

Watch How It Works

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Right-size your order management processes to:

  • Prevent customer frustration by telling your customers what products you have available for purchase —whether online or in the store.

  • Increase order size and customer lifetime value through omni-powered fulfillment.

  • Fulfill orders in the most efficient and cost-effective way for both your customer and your bottom line via smart order routing.

  • Reduce friction in your reverse logistics experience and make returns a breeze with a customer-initiated process.

Apparel Icons
Fashion & Apparel Brands Powered by Deck Commerce
New Balance Ardene FILA Hanna Andersson

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annual YoY revenue growth forecast for apparel from 2024-2028

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Global revenues are expected to breach $2.25 trillion in 2025

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DTC ecommerce growth in the last year. - eMarketer

 

Order Management is More than an #OOTD.

For many people what they wear becomes an extension of who they are. So apparel companies have the opportunity to integrate their brand into a meaningful place in their customers’ hearts. But, give them a poor shopping experience—and chances are they’ll look elsewhere. 

That’s why so many retailers have started heavily focusing on their direct-to-consumer channels, where they are inherently “closer” to their customers and have more control of the experience. In fact, Forrester believes that brands in the apparel space could see more than half of their revenue come through their own channels (mainly ecommerce). 

To be successful at direct-to-consumer commerce, brands need the right technology in place to curate a coveted customer experience.  

That’s where we come in.  

“Style is a way to say who you are without having to speak.”
Rachel Zoe

Retail is Not One-Size-Fits-All

DTC Complexity Scorecard

Take this complexity assessment to uncover the best tool for your brand to manage the order lifecycle effectively— without completely overhauling your technology stack.

Download Assessment

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Why an OMS is Critical for Apparel Brands

With ecommerce sales on the rise and consumer expectations becoming more complex, it’s important for fashion brands to leverage a built-for-purpose order management system— that’s agile enough to surprise and delight any potential customer that comes their way.   

At Deck Commerce, order management isn’t just something we do, it’s all we do. 

We’ve been helping apparel brands with direct-to-consumer commerce for over 20 years. That experience taught us what order management capabilities brands need to dress for success—and turn every customer into their best customer.   

New Balance Logo

"We surpassed our sales goals this year with several days of peak volume and had the quietest year technology-wise thanks to Deck Commerce."
 

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How an OMS Creates More "Happy Paths" for Apparel Retailers

Refund orange

Are returns an ongoing "manual" struggle for customer service?

With Deck Commerce, you can automate preorder and backorder workflows to reduce the time your team spends updating payment, inventory, and customer communication— giving your customers a reliable experience every time.

Ship from Store-1

Looking to implement BOPIS, BORIS, or Ship-from-Store?

You're in luck! Deck Commerce has prebuilt workflows built for and trusted by high-volume omnichannel retailers, so you don't have to "DIY."

Feel confident you're implementing a scalable solution both your internal teams and customers will love.

Dropshipping_blue

Have headaches dropshipping for a third-party retailer?

With Deck Commerce, brands can leverage smart routing workflows that:

 • Increase fulfillment margins

 • Centralize all orders

 • Automate channel-based compliance & fulfillment rules (fill or kill, packing requirements, etc.)

Preorder

Dropping a new style and want to leverage preorders?

With Deck Commerce you can configure automated workflows for preorders and backorders that actually work for your business and don't wreck your inventory levels.

Gift Card

Looking to offer custom items?

Deck Commerce can capture custom information captured by the consumer at the item level and send only that item through a custom workflow—giving teams the ability to confirm the order before it is processed (while automatically processing any other item in the order). 

Location Map

Expanding into new global markets?

With Deck Commerce, brands can sell anywhere in the world with an OMS built to handle multiple currencies, languages, & geo-specific workflows. Tap into new markets and grow your brand globally. 

 

Distributed Order Management with Deck Commerce 

 

 

Popular Integrations for Fashion Brands

Shopify

SFCC

Adobe Commerce

Integration Partner Logos for Website (2)

Integration Partner Logos for Website (1)

convey

yotpo

Avalara

afterpay

CyberSource

Clutch

View all integrations

Why Apparel Brands are Choosing Deck Commerce 

 

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Unmatched Expertise

We’ve helped apparel brands optimize their ecommerce operations for over 20 years—with tried-and-true capabilities built into our product. 

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Comprehensive Native Capabilities

Rather than customize to demise, our out-of-the box SaaS product covers apparel order management from start to finish.

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Extensible Platform

Deck Commerce is both front and back-end system agnostic with 50+ prebuilt integrations—making it easy to swap, add, or remove any tech as your brand grows.

Ready to right-size your order management processes?

Fill out the form below to chat with an OMS expert.